Java System Solutions
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Video
The following video walkthroughs have been created to help you install and use our products.
The videos have been created in Windows, however the concepts will be similar for all platforms.
Almost all videos include audio commentary and some include a written commentary identified by the PDF link.
Some of the videos are large so please be patient as they load.
In the event you are unable to view the video due to browser issues or corporate firewall policies,
please use the link available on the video page to download a ZIPped local copy of the content.
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Videos for older versions of the product
XML Gateway
| Video |
Description |
| BMC ITSM Incident Integration |
How the gateway can be used to query the BMC ITSM Incident Module to rapidly provide a data feed for consumption by external clients (BEA Weblogic, IBM Websphere, TibcoESB, ActiveMQ, Siebel, etc.). |
| BMC ITSM Incidents, Tasks and Worklogs |
How the gateway can be used to query the BMC ITSM Incident Module to provide multiple datasets and attachments in one transaction. Without this gateway functionality, the AR System administrator would be forced to create join forms and additional workflow to perform the same task. This functionality provides excellent data feeds for reporting systems that only wish to generate one query against the AR System. |
| Installation |
Installation of the XML Gateway, including putting the license file into the correct location and making the AR API DLLs available to the Java Virtual Machine. Please note, since version 3.2 of the XML Gateway, the AR API 7.5 is provided which does not need the AR API DLLs by default. |
| Connecting to the AR System |
How to connect the gateway to an AR System instance, how to run a sample query and how to do some basic customisation of the query results. In five minutes you'll see how easy it is to generate XML from your AR System |
| Input, output, attachments and diary fields |
How to use attachments and diary fields, while also covering getting data in and out of the AR System. You'll discover how easy it is to push pictures in and out of the User form, and wonder why other tools don't make integration so easy |
| SQL datasources |
How to connect the gateway to a database using a JDBC driver, how to push data into a table and how to query a table and return the data as XML. The movie also demonstrates how date fields converted into text when querying, and the date formatting and timezone conversion features (while included in this movie, it's not specific to SQL Datasources) |
Others
| Video |
Description |
| AR System monitoring with JMX |
Using the Java Management Extensions to analyse Mid Tier performance |
| Advanced profiling of AR System |
Using an advanced profiling tool to analyse Mid Tier performance |
| Installing Java and Tomcat |
To ensure we cover all parts of the installation process, this movie shows how to install a Java Virtual Machine and Apache Tomcat. It assumes the installations have already been downloaded. |
