Java System Solutions

Technical data and key features at a glance

The SSO Plugin contains features not found in other products, both in terms of SSO technologies and BMC product integration.

Designed specifically for BMC and HP products

• True to BMC and HP design: The only product in the market to provide SSO support following BMC and HP approved guidance.
• BMC ITSM value-add: Provides the ability to automatically raise incidents in BMC ITSM when a user can not access the product, reducing calls to the service desk. Also provides a self-service ITSM registration service, for users who do not exist in ITSM. These features are not present in the BMC product set.
• Removing the login page: Login without entering your username and password through easy to configure plugins.
• User aliasing: Mis-matched SSO and product usernames can be resolved through the user aliasing feature.
• SSO Administration Console: The console runs alongside BMC AR System Administration consoles to provide easy management of the AREA plugin.
• Web based SSO console: Comprehensive configuration user interface integrates with BMC and HP web platforms, tightly integrating SSO as if it was a core feature of the product.
• Access logging: All authentication events are logged in the BMC AR System with additional information (such as browser type, authentication protocol, remote IP address), to provide detailed user management reports.
• Centralised configuration: Both the AREA and Mid Tier plugins store the configuration in the AR System allowing easy deployment to new AR System servers and Mid Tiers.

Supports many single sign on implementations

• Integrated Windows Authentication: Out of the box support for Kerberos and NTLMv2, across multiple domains, with no requirement for third party products or licensing.
• Microsoft IIS: Supports a Microsoft IIS front end.
• Corporate SSO solutions: Seamless integration with RSA Access Manager (ClearTrust), CA SiteMinder, OpenSSO, Novell Access Manager (NAM), IBM Tivoli and other similar third party systems.
• Common Access Cards (CAC) and X509.
• SAML v2: Acts as a SAML Service Provider for Identity Providers such as Microsoft ADFS 2.0, Ping Federate and Symphony Identity Federation Manager. Supports the POST, Redirect and Artifact SAML profiles.
• OpenID: Integrate with OpenID providers such as Google, Yahoo, MyOpenID, etc.
• LDAP: Integrate with any LDAP for a single username/password based login to multiple supported products.
• JAAS support: Integrates with Java Authentication and Authorization Service modules.
• FIPS 140-2: Federal Information Processing Standard (FIPS) 140-2 compliant.

One solution for many products

• BMC AR System: Comprehensive support for BMC ITSM and AR System based products, incluing direct access and user synchronisation to BMC Dashboards, Analytics, IT for Business Management (ITBM), RKM, and Jasper Reports.
• HP Service Manager: Comprehensive support for HP Service Manager and self service, incluing direct access and user synchronisation to SAP Business Objects XI and Jasper Reports.
• HP Service Request Catalog and Asset Manager.
• Kinetic Request and Calendar.
• CA Clarity PPM.
• Delegation: Identity Federation Service allows other BMC and non-BMC products to delegate authentication to SSO Plugin running on the BMC Mid Tier or HP Web Tier.

Platforms and versions

• Supports all versions of the BMC AR Systems since version 6.3.
• Supports all versions of the HP Service Manager since 7.1, Asset Manager and Service Request Catalog 9.3+.
• Platforms including Windows, Linux, Solaris, AIX and HP-UX
• Java EE web containers including Apache Tomcat, JBoss, Weblogic and Websphere.
• Web browsers including Microsoft Internet Explorer and Mozilla Firefox.