Managing account passwords across many systems costs your users in time, and your helpdesk in
unnecessary support calls. SSO Plugin delivers a solution for the two most popular
ITSM solutions in the market: BMC ITSM and HP Service Manager.
Supported applications include BMC ITSM, ITBM, Dashboards, Analytics and custom applications;
HP Service Manager, Service Request Catalog and Asset Manager; SAP Business Objects XI; CA Clarity PPM;
Jasper Reports and Kinetic Request.
Is it easy to install?
SSO Plugin is supplied with a simple installer to speed up the task of deploying SSO,
without the need for weeks of expensive consultancy. Configuring SSO Plugin for
BMC Mid Tier
or HP Service Manager...
SSO Plugin integration paths
Will it work in my environment?
The most popular types of SSO integrations are supported out of the box,
including Integrated Windows Authentication
(open up IE or FF and navgiate directly to ITSM) with or without IIS,
CA SiteMinder, RSA Access Manager (ClearTrust), CA SiteMinder, Novell Access Manager, OpenID, OpenSSO
and IBM Tivoli, while also being able to support bespoke SSO systems.
Will it support my ITSM deployment?
SSO Plugin supports a wide range of product versions, often supporting
older versions of the product than the vendor is prepared to support themselves.
Supports the BMC AR System Server version 7.1+ on all BMC supported platforms.
Supports the BMC AR System 6.3/7.0 upon request.
Supports HP Service Manager 7.1+, Service Request Catalog and Asset Manager 9.3+ on all HP supported platforms.
Additional supported configurations upon request.
Where's the value?
There are many
that set SSO Plugin apart from other products. Quite simply, SSO Plugin is more than
just SSO for your ITSM investment.
The cost of SSO Plugin is typically comparable to just 15 days of BMC Professional Services,
and our prices include personalised prompt support that is not matched by any other company.
Without SSO Plugin, a users password reset has to be done in all systems independently
and manually. With Gartner Group quoting $51 to $147 for every password reset.
Customers with BMC and HP applications that have multiple repositories,
such as BSM Dashboards and Analytics, are more likely to be in the higher cost bracket.