News & comment tagged ‘dashboards’
● BMC Dashboards: One user repository is better than two
posted by John B on 10th July 2011
BMC Dashboards is a product that allows users to provide a graphical representation of service management data. It runs standalone from BMC AR System and maintains its own user repository. To allow a user access to Dashboards, an administrator must set up an account in Dashboards and apply the permissions, duplicating the permissioning already available in BMC ITSM.
One of our clients told us that if a user is added to new ITSM group, the administrator must then update their Dashboards user record using a totally different user interface. If a user leaves, the administrator must delete the record in both ITSM and Dashboards. The client concluded that this is not a practical solution for BMC clients, often large enterprises with tens of thousands of users.
We agreed, and we present SSO Plugin for BMC Dashboards and ITSM, a product that brings user authentication and permissioning together between BMC products.
SSO Plugin delivers:
Management of the Dashboards permissioning driven from ITSM.
Reduced cost, because doing something once is less error prone than doing it multiple times.
Increased security of data, because mutliple user repositories inevitably lead to user permissioning inaccuracies.
A solution that meets the needs of BMC clients, because this is what they've asked us to deliver.
We present to you a video of this exciting new functionality:
http://www.javasystemsolutions.com/jss/video/vie w/SSOPlugin-Dashboards
No other product in the BMC market provides this functionality. SSO Plugin is the only product bringing BMC products together.
Compare this functionality to BMC's AtriumSSO, which has no single user repository and doesn't provide true SSO: that's why BMC's largest clients select SSO Plugin.
● SSO Plugin 3.4 beta: SSO for BMC Dashboards and Kinetic Request
posted by John B on 30th May 2011
The first beta of SSO Plugin 3.4 has been released and features exciting new functionality, including:
Support for BMC Dashboards, providing not only SSO but full user/group synchronisation between AR System and Dashboards, allowing the AR System administrator to provision Dashboards access from BMC ITSM.
Support for Kinetic Request, a popular service request management tool built on the BMC AR System.
The beta release is available to all existing customers and those wishing to evaluate SSO Plugin, but please remember that with dependencies on third party products, there may be a number of beta releases as we deploy to new environments.