News & comment tagged ‘charity’
● JSS donate SSO Plugin to UK children's charity
posted by John B on 4th April 2012
We were recently approached by Action for Children to provide an SSO solution for BMC ITSM.
Danny Kellett commented, "After discovering the good work the charity provides for disadvantaged children in the UK, I recommended a free production license."
Brychan Watkins, head of IS at the charity, provided the following feedback:
At Action for Children we help over 150,000 vulnerable children and young people, with over 430 sites across the UK. Providing an efficient IT support infrastructure is key to our current and future success. A central part of providing this support is the BMC Remedy ITSM system.
To help improve our Remedy system we required a robust and efficient SSO solution and that's where Java Systems Solutions with their SSO Plugin came in.
It took just three days from our initial contact to having it installed on our test system. With guidance from Danny it took us less than an hour to install and configure, and it worked first time. We now have a working environment with SSO enabled in a fraction of the time that I had expected from an SSO integration. This is not only a testament to the product but also to the efficiency and expertise of the Java Systems Solutions' staff. They have also kindly donated the license for the product to us for which we are extremely grateful.
I would like to end this by saying thank you to John, Danny and all those at Java Systems Solutions for their help and support.