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These download links for the latest releases of our software products are intended for our customers' evaluation and update purposes. Please log in, or if you do not already have a JSS web account, sign up, or request an immediate evaluation for SSO Plugin or XML Gateway.

SSO Plugin

Version Download Documentation
(All versions) PDF Overview of features
PDF Remote installation pre-requisites
PDF Planning an SSO deployment
PDF Integration with Active Directory
PDF Security features
PDF Enabling SSO after a BMC AR System database restore
3.6.9
2013-05-25
ZIP SSO Plugin for BMC AR System
ARS versions 7.1, 7.5, 7.6, 8+
ZIP SSO Plugin for HP Service Manager
SM versions 7.1, 9.2, 9.3+
ZIP SSO Plugin for the following applications:
  • HP Service Request Catalog
  • HP Asset Manager
  • Kinetic Request
  • Kinetic Calendar
  • Jasper Reports Server
  • SAP Business Objects
  • CA Clarity PPM
  • Jive Software
PDF Release notes
Installation guides
PDF BMC AR System
PDF BMC Dashboards
PDF BMC Analytics (SAP Business Objects)
PDF BMC ITBM
PDF HP Service Manager
PDF HP Service Request Catalog
PDF HP SRC, Asset Manager, Kinetic, and Jasper Reports.
PDF Jasper Reports with BMC ITSM or HP SM
Configuration
PDF Configuring BMC Mid Tier and HP Web Tier
PDF Troubleshooting guide
PDF BMC ITSM integration
Third party integrations
PDF Identity federation service
3.4.12
2012-08-31
ZIP SSO Plugin for BMC AR System 7.1+ PDF Release notes
PDF Installation for AR System
PDF Installation for Mid Tier
PDF Installation for Dashboards
PDF Installation for SAP Business Objects (BMC Analytics)
PDF Installation for JasperServer Reports
PDF Troubleshooting guide
PDF Identity federation service
3.3.6
2011-05-01
ZIP SSO Plugin for BMC AR System 7.1+ PDF Release notes
PDF Installation manual
PDF Troubleshooting guide
PDF Identity federation service
3.2.9
2011-03-22
ZIP SSO Plugin for BMC AR System 7.1+
ZIP SSO Plugin for BMC AR System 6.3
PDF Release notes
PDF Installation manual
PDF Troubleshooting guide
PDF Remote installation pre-requisites
3.1.2
2010-09-27
ZIP SSO Plugin for BMC AR System 7.0 PDF Installation manual

XML Gateway

Latest recommended version: 3.5.10

Version Download Documentation
3.4.9.15
2012-02-16
ZIP XMLGateway 3.4.9.15 PDF Installation and usage
3.4.8
2010-12-11
ZIP XMLGateway 3.4.8

These are the standard builds, delivered as WAR files and recommended for Tomcat 6 or later. Other builds (such as for Websphere) are available upon request.

Further support material

SSO for BMC, HP, SAP, JasperReports and more.
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All registered trademarks or trademarks belong to their respective companies

Remedy 7.1 AR Error Messages